Return and Refund policy

You have the right to return your order within 30 days of receiving it, no questions asked. Once we receive the returned item in its original condition and packaging, we’ll refund the full order amount including shipping costs.

Return shipping costs from your address to us are at your own expense. Please check your local courier’s rates.

If the product or packaging is damaged beyond what’s necessary to inspect it, we may deduct the loss in value from your refund.

Exchange:
Want to exchange your item? No problem — just contact us at info@nopiy.com. Return shipping costs are your responsibility.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Wrong address:
Entered the wrong delivery address? Contact us immediately, and we’ll try to update your order before it ships.

If your order arrives damaged or incorrect due to our mistake, we’ll cover all return shipping costs.